What is SaaS?
An introduction to SaaS and SaaS Management platforms
SaaS is short for Software as a Service.
Typically SaaS software is accessed via the internet, using your internet browser (Chrome, Safari, Internet Explorer, etc), and potentially on any device type (laptop, tablet, phone, etc).
In the past, most software was downloaded and run directly on your computer or organisation's network. Nowadays, most software is SaaS: it is run remotely 'on the cloud', usually managed by the software company themselves.
SaaS covers apps of any type, for both business and personal use: for example, an email tool such as Gmail, a customer support tool such as Zendesk, or even an online game.
A SaaS Management platform provides organisations with tools to monitor and manage SaaS used within their organisation.
It's not necessarily restricted to managing SaaS (Trelica isn't!); all types of apps, systems, services, infrastructure and databases can be tracked.
However, SaaS presents particular challenges for organisations, such as visibility of the apps in use, cost management, and data privacy - which SaaS Management tools seek to address.