Trelica helps IT teams keep on top of what SaaS software has been bought, how much money is being spent on it, how well it's being used and whether everything is compliant from a security and privacy point of view.
Trelica can connect directly to different SaaS tools (like Intercom) to extract up-to-date information about which of your users are using Intercom, and how regularly they are logging in. This will help you improve engagement, deprovision unused seats, and prepare for your license renewal.
In the Search... box, just type in Intercom:
Then click on the Intercom logo to get started.
Click the Connect button at the top-right:
You will then be asked to log in to Intercom and shown a message explaining that Trelica wants to connect to your organization's Intercom site:
Click Authorize access and you will be taken back to Trelica.
After a short pause, Trelica will start to synchronize with Intercom and you'll see a green tick when everything is done.
If you click on the View application button then you can go through to the Intercom profile page and see more information.
At this point you may wish to review the user list or fill in more information about the number of seats you have, when you renew your Intercom license.